Returns

Log a Return Claim

Fill in the form below and we will be in touch within 2 business days.

Time limits apply. Transit damage must be reported within 24 hours of delivery. Manufacturing defects and wrong items must be reported within 7 days of receipt. Claims outside these windows cannot be accepted.

Order Details

Order Number *

Found in your order confirmation email. Sign in to pick from your past orders.

Email Used to Order *

What went wrong?

Describe the issue *

The more detail you give, the faster we can assess your claim.

What would you like?

Tell us your preferred resolution. We'll do our best to honour it subject to stock availability and claim assessment.

Photo Evidence

Upload photos straight from your phone or computer, or paste a share link from Google Drive / Dropbox / WhatsApp. Photos of the damage, the packaging, and the waybill all help.

Tap to upload photosJPG, PNG, HEIC · max 8 MB each · camera or gallery

Or paste a link

Photos are strongly recommended for transit damage claims and required for manufacturing defect claims.

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